Aliera Healthcare values your privacy, recognizes information that may be confidential, proprietary or legally privileged and acknowledges that certain information may be protected under HIPAA, US copyright laws, or other applicable regulations. Aliera Healthcare appreciates your trust in us. Aliera Healthcare has policies and procedures that protect the confidentiality of your medical and personal information. These policies prohibit the sharing of any of your personal or medical information with anyone who does not have a right to know. The confidentiality policy, or HIPAA Privacy Statement, discloses your rights and is sent to all members. If you did not receive a copy and would like one sent to you or, should you have a question, please contact Member Services at firstname.lastname@example.org.
What can I do if I believe my personal health information was released without my permission?
Cookies and my Aliera website Links to Other Web Sites
Occasionally, we may provide a link to various sections of the websites of our affiliate, American Medical Association, as well as pertinent links to third party websites including, but not limited to, insurance carriers, insurance brokers, and other financial and medical sites. All links to non-AMA sites are made without any representations or warranties relating to the integrity, security or legitimacy of such sites.
Information We Collect
We collect a variety of information from our members and visitors to the Website. As described below, some information is automatically collected when you visit our Website or purchase something, and some you provide to us when registering or filling out a form, buying a product or service or communicating with us. We may also acquire information from third parties. Information Collected Automatically: Whenever you visit our Website, we automatically collect some information about your transactions with us, and your use of our Website. For example, we automatically collect your IP address, the type of operating system and web browser you use and related information. We also automatically track certain information about your activities on our Website such as the pages you visit. If you are a registered Aliera Healthcare member, we link this automatically-collected data to the Personal Information we collect to help us improve our service to you. Information You Provide Us: If you provide us with Personal Information by filling out a form, registering for an account, making a purchase or contacting us, we collect that Personal Information. For example, if you register on our Website, we collect your name, e-mail address and password. If you place an order with us, we collect the Personal Information that you provide to us such as your billing and payment information. You may also have the option to store credit card or other payment information to make it easier to purchase products or service from the Website in the future. If you contact our member services agents, you may also provide us with Personal Information that we collect. From time-to-time, Aliera Healthcare may give you the opportunity to participate in sweepstakes, contests or surveys on our Website. If you participate, we will collect certain Personal Information from you. Participation in these sweepstakes, surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the requested information. Information about Your Transactions with Us: When you purchase a product or service, we collect all of your order information, such as the type of product you purchased and the costs of each product. Reviews and Public Forums: We may provide you with the opportunity to review our products or participate in public forums associated with the Website. Any reviews, posts or comments will be public so you should use care before posting information about yourself online.
Additional Information We Collect
From time to time, we may acquire additional information about our members from third parties, such as the U.S. Postal Service. We may incorporate this additional information with the existing information we collect about our members. Where we Process and Store Data: Aliera Healthcare processes and stores data in Atlanta, GA and in other locations for back-up and recovery purposes or to enable us to offer you certain services. Depending on where you are located, Atlanta and the other jurisdictions where we store data may not have data protection laws that provide an equivalent level of protection to the laws in your home country or jurisdiction. By using the Website and providing us with your Personal Information, you are consenting to the transfer and processing of your Personal Information in jurisdictions outside of your home country or jurisdiction.
Communications from Aliera Healthcare
If you do not want to receive email communications from Aliera Healthcare about our own or third-party products and services that may be of interest to you, please contact memberservices@AlieraHealthCare.com. You can also click on the unsubscribe link at the bottom of one of our emails. We may still contact you via mail or phone, unless you request to be added to our Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-Call, and/or Do-Not-Mail). Even if you opt-out of email marketing or choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account, or for similar transactional or administrative reasons. Deactivation of Your Account: You may also request deactivation of your Aliera Healthcare member account by contacting memberservices@AlieraHealthCare.com or by writing to the address below and requesting account deactivation. Please note that your Personal Information may remain in our archived records after your account has been deactivated. Updating Your Personal Information If you wish to change your name, e- mail address, password, and/or communication preferences after you have registered, you can access your account via the Member Log In link of the Website. You may also request these changes by contacting memberservices@AlieraHealthCare.com or calling Member Services at 844-834-3456 or writing to the address below. Aliera Healthcare Inc, c/o Member Services, 5901 Peachtree Dunwoody Rd, Suite B-200, Atlanta, GA 30328 USA.
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website. When you establish an account at Aliera Healthcare, a password is generated to help protect your account information. Passwords can be updated. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change your password as often as you wish by going to Member Log In link of the Website.
Aliera Healthcare Address for Written Requests
Written request may be sent to the following address. When writing to us, please be sure to include your exact name, Member ID number, mailing address, telephone number and specific preferences or request. Aliera Healthcare Inc., c/o Member Services 5901 Peachtree Dunwoody Rd, Suite B-200, Atlanta, GA 30328 USA.
Special Notification for California Residents
Individual members who reside in California and have provided their Personal Information to Aliera Healthcare may request information about our disclosures of certain categories of Personal Information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at the address above. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified above.
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered username and/or correct password. If you are using your registered username and correct password, and you continue to have trouble signing in to your Member portal, please contact Member Services at memberservices@AlieraHealthCare.com for assistance.